Doolittle Home Ranked #1 in the Latest State Satisfaction Survey

The Doolittle Home recently announced that their retirement community has earned a perfect, deficiency-free survey from the Massachusetts Department of Public Health (DPH).

The deficiency –free rating is a result of the State’s rigorous 3 day examination which ended on Oct. 13th, 2011 and is one of the top indicators of excellence for long term care facilities.       

The facility was evaluated for quality, safety, administration effectiveness, cleanliness, nursing care, activity programs, protection of resident rights, and food services.
 During the last three years, the department found only 17 out of 431 nursing facilities deficiency-free.

With increasingly stringent regulations, achieving the deficiency-free rating is exceedingly difficult. These surveys, and the subsequent ratings, are a useful tool for prospective and current residents, their families and health care practitioners, to make informed choices about the quality of a long term care facility.

It  takes an entire team effort to achieve this distinguished rating.  DeAnna Willis, Executive Director, with the continuous efforts of the entire staff, including activities, maintenance, housekeeping, dietary, and the professional medical staff, collaborate daily to provide extraordinary care, which is the hallmark of the Doolittle Experience.

Contacted by the Patch, Willis spoke proudly of her team: “The service provided to our residents is very personalized.  Our staff have been with us for a very long  time.  They know our residents well and I believe that’s what sets us apart from other retirement communities in the area.  We know what we do well…and that is continuity of care for our residents and their families.”

“The staff always treats me as if I were the most important person here,” quotes a Doolittle Home resident.

In addition, according to the 2009-2010 survey of 430 long-term care facilities released by the Massachusetts Department of Health, Doolittle Home received the following outstanding ratings:  Doolittle Home ranked #1 in the latest state satisfaction survey as 1-Highest ranking for personal care 2-Top recognition for food service 3-Top ranking for physical facility 4- Second highest rating Administration & Staff.

The Patch asked Willis if any future plans and/or activities were in the pipeline for residents.  She responded, “We hope to see technology in the form of Skype very soon so that our residents can sit down face-to-face and chat with family and friends.”

Doolittle Home, recognized as a not for profit home, is licensed for 32 residents, by MA Department of Public Health to serve  the elderly. The  retirement community began as a rest home, 96 years ago by Sarah Doolittle for Foxboro Straw Hat factory workers and their families, Doolittle Home has evolved into a bed and breakfast-like with a medical component home-providing top of the line care to Foxboro area residents.

For a private tour please contact DeAnna Willis at 508-543-2694