With complaints rising over brown water, the board of water and sewer commissioners are looking to do a better job at keeping residents informed on the issue.
Recently, a Morse Street resident wrote to the commissioners to complain about the level of brown water and the lack of a notice that it there could be a change to the color of his water.
Superintendent Robert Worthley told the Foxboro Reporter that the board does make efforts to keep residents informed about when to expect brown water but it can happen without notice.
During the town’s annual flushing during the spring, there were serval complains as the procedure does result in sediment appearing in taps.
If that happens, Worthley said to let the cold water run to get rid of the brown water.
In the past, residents have sent Foxborough Patch photos of brown water in their home on Twitter and Facebook, expressing frustration with the situation.
Back in December, DPW Director Roger Hill told Patch that the brown water was a result of the town not flushing the water system for years.
To inform residents of the flushing, the commissioners have used newspaper advertisements and posted notices on their second of the town website. Those looking for more information can call their office at 508-543-1209.